Shipping Details

At AquaGleam, we strive to get your orders to you as quickly and safely as possible. Below you'll find all the information you need about our shipping process.

Processing Time

All orders are processed within 1–2 business days after payment is confirmed. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Methods & Delivery Times

Shipping Method	Estimated Delivery Time
Standard Shipping	5–10 business days
Express Shipping	2–5 business days
International Shipping	10–20 business days

Delivery times are estimates and may vary depending on your location and carrier.

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method. We offer free standard shipping on orders over a specified minimum — please check our website or promotions for current thresholds.

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package through our carrier's website.

International Orders

We ship to many countries worldwide. Please note that international orders may be subject to customs duties, taxes, or import fees charged by your country's customs authority. These charges are the responsibility of the customer and are not included in our shipping fees.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us immediately at support@AquaGleam.store. We will work with the carrier to resolve the issue as quickly as possible.

Address Accuracy

Please ensure your shipping address is correct at the time of ordering. AquaGleam is not responsible for orders shipped to an incorrect address provided by the customer.

Contact Us

For any shipping-related questions, please reach out to us at support@AquaGleam.store and we'll be happy to help.